Frequently Asked Questions

Appointment

You can call any time and leave a message, and we shall call you back as soon as possible. We recommend scheduling your appointment a week or two in advance, but you can call anytime to check for availability. A 25% deposit on a credit card will reserve services of more than one hour.

Arrival time

We recommend that you arrive 5 -10 minutes prior to your scheduled appointment time. This allows you to fill out the personal medical history form before the consultation for your service. Arriving late may shorten your treatment time so the next appointment is not delayed, although the cost of services will not be reduced.

Clothing

Comfortable clothing is suggested. Some treatments may require a bathing suit or minimal clothing. Your modesty will be protected at all times and only the portion of your body that is being treated will be exposed. Male clients must wear a bathing suit when receiving skin and body treatments, and are kindly asked to shave 24 hour prior to facial treatments. We recommend leaving jewelry and valuables at home as we can not be responsible for lost items.

Standing appointments

We would be happy to schedule a standing appointment for your chosen service. Let us know if you need a weekly, bi-weekly or monthly appointment.

Cancellations

Because your appointment is reserved especially for you, we ask that you provide a 24 hour cancellation notice. If notice is not received, you will be charged 25% of the service total. If using a gift certificate, the 25% cancellation fee will be deducted from the value of the gift certificate total.

Gift Certificates

Gift Certificates are available for services, packages and dollar amounts. You can purchase them on-line or pick up the Gift Certificate yourself. You may also purchase them over the phone with a credit card charge and they will be mailed to you in a gift envelope. Gift Certificates are non refundable and are good for one year. Please present your gift certificate before we begin services.

Please call 732-462-0909 for a free consultation or to set an appointment.